Very helpful and knowledgeable.
Whoever answered the phone could have not cared less. After about 1 minute of silence I just hung up.
I was having trouble starting my riding lawnmower. I replaced the battery and still could not start it. I called Gnann's about 20 minutes before they closed on a Saturday thinking they might have a starter motor, which I thought I needed. The owner, or manager, I'm not sure which, was busy and the gentleman that answered the phone said he would call me back. He did return my call, even a few minutes after they closed, and explained that the problem most likely was not an expensive starter, but a minor adjustment to the valves. I followed his advice and got the mower running. They missed out on a sale of an expensive part I didn't need but gained years of my business. It's nice to come across a business who cares about customers. Thank you Gnann's!
Dropped off mower to have blades sharpened.
Called them back after realizing their error and all I got was an "oh". Followed by complete silence.
Expert advice, lots of parts in stock, no waiting to get your equipment up and running
Blades were put back on backwards. (I even painted them so it was obvious)
Friendly and helpful staff that seems to stock everything possible. I tried the larger stores in Savannah and left empty handed every time. I am glad to have found this small store, I won't have to go anywhere else now!
Gnann S Fix It Shop is a US Hardware Store based in Springfield, Georgia. Gnann S Fix It Shop is located at 1015 S Laurel St, Springfield, GA 31329, USA.
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